Regardless of industry, customer demands don’t take a break. With a rapidly changing economic climate and new Work From Home initiatives, leadership teams—and the IT organizations that support them—must do more with fewer resources in place to react quickly, respond to new requests and automate processes to help streamline workloads without error. In this webinar, Expert System, Forrester Research, and Lloyds of London discuss how proven and practical AI solutions deliver the means to cost-effectively ensure high performance results while still meeting customer and employee experience goals.
In our webinar Why It’s Time To Adopt Practical AI for Streamlining Operations guest speakers Ellen Canrey, Principal Analyst Serving Application Development & Delivery Professionals at Forrester, Patrick Hayes, VP Operations, Americas at Lloyd’s and Pamela Negosanti, Global VP of Insurance at Expert System, will discuss how proven and practical AI solutions deliver the means to cost-consciously ensure conformance while still meeting customer and employee experience goals.
Guest Speaker: Ellen Carney
Ellen is a Principal Analyst serving financial services technology decision makers in roles such as CIOs and Enterprise Architects in insurance and wealth, investment, and asset management industries. Her research focuses on the technology decisions that financial services firms are investing in, including core platforms modernization and replacement and the integration of emerging technologies with legacy systems to drive better digital experiences and improved operational efficiency.
Expert System’s Speaker: Pamela Negosanti
Pamela is Global VP of Insurance at Expert System, where she leads an Insurance Centre of Competence, serving and guiding customers in successfully implementing their AI journey. With more than 10 years of experience in technology and a sound linguistics background she looks forward to contributing to make insurance the most innovative market in the upcoming years.
Guest Speaker: Patrick Hayes
Patrick Hayes, VP Operations, Americas at Lloyd’s, where he works closely with Coverholders, London stakeholders and TELUS, Lloyd’s Canada’s operational service provider, on the continued development of information technology platforms and associated processes. His objective is to support all stakeholders both in the Americas and London using the Lloyd’s technology so they can continue to provide good value and that their capabilities are fully maximized in association to their specific operational model as well as a constant quest for enhancing the Lloyd’s experience.
- Learn what market challenges are front and center for minimizing disruptions
- Hear about how the intersection of practical AI, automation and human intelligence will identify better insights to improve real-time decision-making with the right data at the right time.
- Understand why 2020 will be a pivotal year in applying practical AI solutions to positively impact your business.