Artificial Intelligence, Blog, Text Analytics
18 June 2020

Expert System Named as a Strong Performer in The Forrester Wave™: AI-Based Text Analytics People & Document-Focused Platforms, Q2 2020

Expert System was among the select companies that Forrester invited to participate in Q2 2020 Forrester Wave™: AI-Based Text Analytics both People-Focused and Document-Focused Platforms*. In the evaluations covering the two Wave reports, Expert System was cited as a Strong Performer.

“We are very pleased to be selected for both People-Focused and Document-Focused reports and named as a Strong Performer in the 2020 Forrester Wave: AI-based Text Analytics Platforms,” said Marco Varone, Expert System CTO. “In prioritizing a practical and customer-first Artificial Intelligence approach, we’ve been delivering tangible business results, continuing learning and improving outcomes thanks to our superior platform ability to transform enterprise data into actionable knowledge.”

The Forrester Wave™: AI-Based Text Analytics Platforms, Q2 2020

In their 27-criterion evaluation of people-focused AI-based text analytics platforms, Forrester identified the eight most significant vendors; while in their 26-criterion evaluation of document-focused AI-based text analytics platforms, they identified the nine most significant ones. In both evaluations, Expert System received among the highest scores in the document/cross-document analysis and GUI & collaboration criteria. Also cited for its knowledge graph, the report states “especially impressive is the Company knowledge graph’s availability in 12 languages, supporting full linguistic NLP functionality, including disambiguation.”  The report also states that reference customers gave Expert System’s AI platform high scores for its multilingual capabilities, ontologies, and time-to-value.”

To learn more about Forrester’s The Forrester Wave™: AI-Based Text Analytics Platforms, Q2 2020 report and read Forrester’s full evaluation of Expert System’s AI-based NLU platform click here.

*The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020 – The Eight Providers That Matter Most And How They Stack Up
The Forrester Wave™: AI-Based Text Analytics Platforms (Document Focused), Q2 2020 – The Nine Providers That Matter Most And How They Stack Up

 

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